Pick a Plan that Works for Your Business

CROSStrax offers you a 30-day free trial of our cloud-based software. This is a risk-free trial to evaluate the benefits of CROSStrax.

No fees. No problems.

Frequently Asked Questions

How does the free trial work?

CROSStrax offers a no-cost trial of our cloud-based software. This is a risk-free trial to evaluate the benefits of the CROSStrax investigation case management platform. No hassles, no contracts, no problems. If you cancel anytime within your free trial period, you will NOT be charged anything!

Can the system be rebranded to match my business?

It wouldn’t be totally yours if it couldn’t, right? You can upload your logo and company information. When the login screen is displayed, your logo and company name will appear. Your logo is also displayed throughout the system.

How To Get Started With it?

Nothing specific, you just need access to the Internet. The system is completely cloud-based. There is nothing to download on your computer and nothing to install.

Can I access CROSStrax on my phone or tablet?

Yes. You can connect to the system via phone, tablet, and any mobile device that is able to access the Internet.

A subdomain, what's that?

A subdomain is a separate “section” of a primary domain. CROSStrax allows you to choose a personalized subdomain that corresponds to your company. For example, if your company name is Jones Investigation Group, you may possibly choose “JONES”, or “JIG” as your subdomain. This would make your case management web address https://jones.crosstrax.co or https://jig.crosstrax.co. You would direct all your users including clients to this address for login. Subdomain names can be a maximum of 14 characters. You can also include numbers in your personalized subdomain.

How much will CROSStrax cost me?

There are various plans to meet the needs of any size business. Visit our pricing page for additional information.

Do I have to sign any long-term contracts?

Never! CROSStrax is a “pay-as-you-go” service and we want you to enjoy using the software – you can’t do that if you’re forced to use us. You simply pay month-to-month. There are no contracts or obligations on your part, and you can cancel your account at any time.

Will I have to submit payment or credit card information for the free trial?

Yes, a valid credit card is required to begin your free trial. If you cancel within the first thirty days, your card will not be charged.

Can I use my Macbook, iPad, iPhone, or iMac?

Yes. The system is not software based and is a completely web-based application/solution. If you can connect to the internet, you can use CROSStrax.

When I use CROSStrax, is my data encrypted?

Yes. We are uniquely aware the security of your data is extremely important to you as well as your clients. All data that is stored in your database is immediately encrypted and password protected. Your subdomain is also secured by a 256 bit SSL (Secure Socket Layer) certificate. CROSStrax understands your business and your data is immensely important and we have worked very hard to ensure all of your data is protected and stored properly using the highest levels of security.

Who has access to my data?

You and the users chosen by you to access your system. We cannot view or access your data at any time. Additionally, we have no need to access your data in order to provide service or implement product updates. The CROSStrax Development Team only accesses information related to your account with CROSStrax (name, address, phone, etc), but nothing related to case data in your subdomain such as username, passwords, or any case information.

Okay, I'm ready! How do I start my free trial?

Fill out the signup information by clicking here to begin your free trial.

Still, have questions?

It does everything I need to help run my firm and keep everything organized. If there are any issues, their tech support is extremely responsive."

– Michael

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