The Privacy Policy for the CROSStrax Website | CROSStrax

Privacy Policy

Your privacy is of paramount importance to us, and we are committed to protect the privacy of our customers. This is the Privacy Policy of the CROSStrax website (the “Site”), operated by CROSStrax, LLC (“CROSStrax”) and the services offered on our Site (collectively, the “Service”). It describes the information that we collect from you as part of the normal operation of our Site and Service, and how we use and disclose this information.

Information We Collect

Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

When you sign up for the Service we need to ask for information such as your name, company, phone, email address, billing address and credit card information. CROSStrax uses this information for the following general purposes: to create your account, billing, identification and authentication, services improvement, contact, and research.

We also use “cookies” on both our Site and Service. Cookies are small files placed on your hard drive that assist us in providing our services. We use cookies to record current session information, and to help us make sure you are who you say you are after you’ve logged in to the Service. No personal information is stored within our cookies.

Our Disclosure of Your Information

CROSStrax does not rent or sell your personal information with any third party. The following describes some of the ways that your information may be disclosed in the normal scope of business to provide our services:

Payment Information

We use credit card and other billing information you submit to us on the Site and through the Service to process your payments. We utilize third parties to assist us in processing these payments and securely store your credit card information with PCI DSS compliance.


We may from time to time use the services of affiliates and unrelated service providers in the operation of the Site and Service, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site and Service. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information.

Legal Requests

CROSStrax may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of CROSStrax and other users.


CROSStrax strives to protect your personal information. For security of transactions on the Site and all access to the Service, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once CROSStrax receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. More information about our security is available on our Site.

Changes to the Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


If you have any questions regarding the Privacy Policy, please email

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