CROSStrax Case Management Software for Investigators
Some investigations go cold—but that doesn’t mean they’re over. CROSStrax empowers you to manage complex, long-term cases with clarity and control, no matter how much time has passed.
Streamline case handling from assignment to invoice.
From initial assignment to final invoice—we've got you covered.
Manage and document cases as they flow through your company’s process. Search for a case, write a report, document an event or schedule a follow-up task. Discover new features and capabilities that benefit you daily.
Key Features That Transform Your Investigation Process
Case Intake & Prelim
NOTES & TASKS IN ONE PLACE
Enter case information, assign tasks, and write notes. Document any case activity for reference anytime. Need to follow up on a lead? Enter the activity as a case note, then set a reminder task.
A client calls in: Outline the conversation in a case note and create follow-up tasks. Create a “task list” to ensure you meet and exceed the needs of any client.
Intelligent Mapping
Know Who is Where and Why
CROSStrax intuitively selects the best investigator for the job by using a geographic proximity selection. This selection process will save enormous amounts of valuable time and prevent unnecessary and preventable expenses associated with investigators “over traveling” to destinations. Once an investigator is selected, CROSStrax sends an email alert to the assigned investigator. This email contains a link to the case file so they can quickly retrieve case details.
Why Choose CROSStrax ?
- Never lose track of case details or deadlines
- Reduce administrative overhead by up to 40%
- Cut travel costs with intelligent geographic assignment
- Improve client satisfaction with faster response times
- Scale your operations without scaling your headaches