The Importance of Using a Proven Case Management Platform

To any diligent private investigation firm it may on the surface seem obvious, i.e. to only consider using a proven case management system for your business.  However, since all platforms tout their experience and expertise and indicate that their systems are “proven” and “tested” it is important to peel back the onion to determine what […]

Where do I go to login to CROSStrax?

Please note, there is no way to log in from the CROSStrax information site located at Every CROSStrax account has a unique web address where all users of that system will log in. If you are the account administrator, you chose a subdomain when you signed up.  You also received a welcome email that has […]

Data and Case Management Software

A good case management platform will allow an investigator to have access to data and export it anytime so a copy can be saved locally.  The top case management systems have various ways for users to ensure they always have a copy of their data available. Hera are 4 key terms Private Investigators need to […]

A PI’s dilemma: “I don’t have enough cases”

Question:  Do you currently use a case management system or software? Answer:  I don’t have enough cases. The single most common line we hear from private investigators across the country. Are you familiar with CROSStrax? Yes. I like the product but I do not have enough cases to justify the expense. What do companies like […]

How case management software pays for itself.

What does everyone want?  More money is usually the number one answer and more time for [insert personal choice here] is a close second.  The CROSStrax case management system helps investigators with both.  The system and it’s numerous features help reduce, and in some instances, eliminate, the time consuming administrative tasks that most PI’s, managers and […]

5 Things All Private Investigators Should Know About Case Management Systems

The CROSStrax team attends Private Investigators conferences across the country. In talking with PI’s, the most often asked question is “How do I choose a case management system?” The simple answer is to try the system out, but be cautious, they are not all the same and cost can increase quickly. Use the tips below […]

CROSStrax acquires PI Direct Link

FOR IMMEDIATE RELEASE Contact: CROSStrax LLC 844.874.3955 CROSStrax acquires PI DIRECT LINK DESTIN, FL – October 24, 2018 – (CROSStrax acquires PI Direct Link) – CROSStrax LLC, an industry-leading investigation case management solution, announced it has acquired PI Direct Link, a full-service investigation case management software platform. The purchase will allow CROSStrax to scale its users […]