CROSStrax Case Management Software for Investigators

Some investigations go cold—but that doesn’t mean they’re over. CROSStrax empowers you to manage complex, long-term cases with clarity and control, no matter how much time has passed.

Streamline case handling from assignment to invoice.

Manage and document cases as they flow through your company’s process.  Search for a case, write a report, document an event or schedule a follow-up task.  Discover new features and capabilities that benefit you daily.

Try CROSStrax Free for 7 Days
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Easy Scheduling
See who is available and know what they’ve been working on – from contractors to staff members.
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Video Time & Date Stamp
The system can automatically add the time and date stamp to uploaded video. A huge time saver!
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Report Generator
Generate reports automatically to quickly send your clients updates and final findings.

Case Intake & Prelim

NOTES & TASKS IN ONE PLACE

Enter case information, assign tasks, and write notes. Document any case activity for reference anytime.  Need to follow up on a lead?  Enter the activity as a case note, then set a reminder task.

A client calls in: Outline the conversation in a case note and create follow-up tasks.  Create a “task list” to ensure you meet and exceed the needs of any client.

Intelligent Mapping

Know Who is Where and Why

CROSStrax intuitively selects the best investigator for the job by using a geographic proximity selection. This selection process will save enormous amounts of valuable time and prevent unnecessary and preventable expenses associated with investigators “over traveling” to destinations. Once an investigator is selected, CROSStrax sends an email alert to the assigned investigator. This email contains a link to the case file so they can quickly retrieve case details. 

Try CROSStrax Free for 7 Days

Start using CROSStrax in less than a minute
No obligation and no credit card is required.

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What is SOC Type 2?

Achieving SOC 2 Type II certification is a rigorous and demanding process that demonstrates our deep commitment to data security and operational excellence. This certification isn’t just a checklist—it requires months of preparation, ongoing documentation, and an in-depth audit by an independent third party.

Unlike Type I (which evaluates a point in time), SOC 2 Type II assesses how well an organization’s security controls perform over an extended period—typically 3 to 12 months. Successfully earning this certification proves that we consistently follow strict standards for security, availability, and confidentiality of customer data. Few companies meet this high bar, and we’re proud to be among them.