Locate & Background

Whether you’re tracking down a witness, subject, debtor, or missing person, CROSStrax gives you the tools to run efficient and fully documented locate investigations.

Why CROSStrax for Surveillance?

Many locates and background investigations are time sensitive.  Whether an investigator is trying to find a missing person or hire a new employee, time is money.  Run searches and upload the reports to the system.  Create case notes with leads to follow up on or tips obtained during the day.

Features Built for Skip Tracing and Background Work

End-to-end solutions tailored for investigators, attorneys, and risk managers.

Centralized Data Entry

Store and organize personal identifiers, social profiles, addresses, and case notes in one place—eliminating duplication and confusion.

Structured Case Templates

Start each locate case with a consistent format. Log search results, sources, and leads using custom fields and investigator checklists.

Real-Time Updates

Assign tasks, upload findings, and communicate with your team or client—all with time-stamped transparency.

Document & Media Uploads

Attach photos, PDFs, and public record screenshots to support your findings and preserve evidence trail.

Progress Reporting

Generate easy-to-read summaries for clients or court, showing every step taken and every resource used.

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Why Use CROSStrax for Locates?

Cold case investigations demand accuracy, organization, and the ability to track complex details over long periods. CROSStrax provides a digital infrastructure built specifically for that purpose—empowering investigative teams to manage historical cases with confidence and efficiency.

Ready to Make Your Next Locate Easier?

Launch your first case in under a minute—no credit card required.

What is SOC Type 2?

Achieving SOC 2 Type II certification is a rigorous and demanding process that demonstrates our deep commitment to data security and operational excellence. This certification isn’t just a checklist—it requires months of preparation, ongoing documentation, and an in-depth audit by an independent third party.

Unlike Type I (which evaluates a point in time), SOC 2 Type II assesses how well an organization’s security controls perform over an extended period—typically 3 to 12 months. Successfully earning this certification proves that we consistently follow strict standards for security, availability, and confidentiality of customer data. Few companies meet this high bar, and we’re proud to be among them.