CROSStrax Pricing

At CROSStrax, every tool is born from real investigative experience. Our system is designed to meet the unique challenges of investigative work—enhancing productivity, security, and client satisfaction at every stage.

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Monthly Pricing

Entry

$35

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks

Essential

$65

$65

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks

 

Executive

$105

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks

Elite

$195

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks and 1500+ programs via Zapier.

Enterprise

$295

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks and 1500+ programs via Zapier.

 

*During the trial period, all our clients start by using an unlimited plan. You’ll have the option to downgrade to a plan that fits your needs at the end of your trial. *

Ready to get Started

Save 20%

Monthly Pricing

Entry

$35

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks

Essential

$65

$65

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks

 

Executive

$105

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks

Elite

$195

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks and 1500+ programs via Zapier.

Enterprise

$295

Starter includes:

Integrations: Delvepoint, Transcription, EMail, Quickbooks and 1500+ programs via Zapier.

 

*During the trial period, all our clients start by using an unlimited plan. You’ll have the option to downgrade to a plan that fits your needs at the end of your trial. *

Content Creation

Do you need help building a template, creating custom subjects or creating report content based on your current workflow?

Our team can save you time and quickly get your current templates, reports, and more inside the system. Ask our support team about our content creation services.

New User Onboarding

Do you need help getting setup? Want to learn the system quickly? Our new user onboarding program provides 3 hours of one on one training for you and your staff. Setup a consultation to learn more.

Hourly Training

Hourly sessions are available for training, setup and more. Contact us to learn more about 1 on 1 training sessions.

Customized Plans Available

Do you need more room for investigators, admin users, or storage? CROSStrax can be customized to fit your needs. Contact us to see what we can do for you.

Got Questions? We’ve Got Answers.

CROSStrax pricing offers a no-cost trial of our cloud-based software. This is a risk-free trial to evaluate the benefits of the CROSStrax investigation case management platform. No hassles, no contracts, no problems. If you cancel anytime within your free trial period, you will NOT be charged anything!

It wouldn’t be totally yours if it couldn’t, right? You can upload your logo and company information. When the login screen is displayed, your logo and company name will appear. Your logo is also displayed throughout the system. You can also change the system colors to match your brand colors or visual preference.

Click on Start Trial and enter your information. The system is completely cloud-based. There is nothing to download on your computer and nothing to install.

Yes. You can connect to the system via phone, tablet, and any mobile device that is able to access the Internet. In addition, CROSStrax maintains an iPhone and an Android app, check them out in their respective online app stores.

A subdomain is a separate “section” of a primary domain. CROSStrax allows you to choose a personalized subdomain that corresponds to your company. For example, if your company name is Jones Investigation Group, you may possibly choose “JONES”, or “JIG” as your subdomain. This would make your case management web address https://jones.crosstrax.co or https://jig.crosstrax.co. You would direct all your users including clients to this address for login. Subdomain names can be a maximum of 14 characters. You can also include numbers in your personalized subdomain.

There are various plans to meet the needs of any size business. See our pricing structure above for additional information.

Yes, you can download your data and store a copy on your computer, hard drive or other storage device. This will ensure you always have a copy on hand. You can also export data for use with email marketing when doing sales activity.

Never! CROSStrax pricing is a “pay-as-you-go” service and we want you to enjoy using the software – you can’t do that if you’re forced to use us. You simply pay month-to-month. There are no contracts or obligations on your part, and you can cancel your account at any time.

No credit card is required to begin your free trial. A credit card is only required if you decide to sign up for a plan.

Yes. The system is not software based and is a completely web-based application/solution. If you can connect to the internet, you can use CROSStrax. In addition, CROSStrax maintains an iPhone and an Android app, check them out in their respective online app stores.

Yes. We are uniquely aware the security of your data is extremely important to you as well as your clients. All data that is stored in your database is immediately encrypted and password protected. Your subdomain is also secured by a 256 bit SSL (Secure Socket Layer) certificate. CROSStrax understands your business and your data is immensely important and we have worked very hard to ensure all of your data is protected and stored properly using the highest levels of security.

 

You and the users chosen by you to access your system. We cannot view or access your data at any time. Additionally, we have no need to access your data in order to provide service or implement product updates. The CROSStrax Development Team only accesses information related to your account with CROSStrax (name, address, phone, etc), but nothing related to case data in your subdomain such as username, passwords, or any case information.

Fill out the signup information at https://apps.crosstrax.co/signup/index to begin your free trial.

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What is SOC Type 2?

Achieving SOC 2 Type II certification is a rigorous and demanding process that demonstrates our deep commitment to data security and operational excellence. This certification isn’t just a checklist—it requires months of preparation, ongoing documentation, and an in-depth audit by an independent third party.

Unlike Type I (which evaluates a point in time), SOC 2 Type II assesses how well an organization’s security controls perform over an extended period—typically 3 to 12 months. Successfully earning this certification proves that we consistently follow strict standards for security, availability, and confidentiality of customer data. Few companies meet this high bar, and we’re proud to be among them.