Yes, private investigators have done their jobs for years without technology. However, using the available software can help you save time and money.
Private investigation management software can keep your company organized and get more bang for your buck. A robust tech stack can significantly enhance your investigative capabilities, streamline operations, and allow you to provide a higher-quality client experience.
This blog post will explore some essential tools that should be part of every private investigator’s tech arsenal. Whether you’re a seasoned PI or just starting out, these tools can provide the edge you need to succeed.
How to Choose the Right Technology for Your Private Investigation Business
Selecting the right technology for your private investigation business involves evaluating your specific needs and objectives.
• Identify the core functions you need. These may include case management, data retrieval, or surveillance capabilities.
• Consider the scalability of the tools to ensure they can grow with your business.
• Evaluate the ease of use and integration with existing systems to minimize disruptions and maximize efficiency.
• Measure security and compliance factors. These are essential, especially when handling sensitive information. Look for companies with a SOC 2 Type II designation and software that offers robust encryption and adheres to industry standards.
• Consider the level of customer support and training provided by the vendor to ensure you can fully leverage the tool’s capabilities.
A comprehensive approach to selecting your tech stack ensures the tools you choose will enhance your investigative processes, help you follow private investigator best practices, and contribute to the success of your business.
#1 Crosstrax
Claim to fame: All-in-one PI management solution.
Crosstrax stands out as a comprehensive case management software system tailored specifically for private investigators. Its case management system offers a range of features, including organizing case documents, case tracking, billing, and reporting, all in one platform.
The user-friendly interface for this software solution makes it easy to manage your active cases, communicate with clients, and keep your team on the same page. While there are other case management tools on the market, Crosstrax is the best at integrating with other essential tools, making it a valuable cornerstone of any PI tech stack.
#2 Delvepoint
Claim to fame: Comprehensive data solutions.
Delvepoint offers a suite of data solutions designed for private investigators. With access to billions of records, Delvepoint enables you to conduct thorough background checks, locate individuals, and verify identities. The platform’s advanced search capabilities and customizable reports make it easy for team members to find the information they need quickly and accurately.
#3 Skopenow
Claim to fame: Real-time social media intelligence.
SkopeNow’s platform allows private investigators to monitor social media platforms for keywords, hashtags, and specific user activities. SkopeNow’s ability to provide instant alerts and detailed reports makes it invaluable for tracking individuals’ online behavior and uncovering hidden connections. Its real-time capabilities ensure that you stay up-to-date with the latest developments, which helps manage your investigative cases more efficiently.
#4 Tracers
Claim to fame: Reliable data retrieval.
Tracers is another essential tool for streamlining private investigations. It offers access to a wide range of public and private records. With Tracers, you can perform skip tracing, asset searches, and background checks efficiently. The platform’s intuitive interface and advanced search options make it easy to find the information investigative teams need, whether you’re tracking down a missing person or investigating potential fraud.
#5 TLOxp
Claim to fame: Unmatched data access.
TLOxp by TransUnion provides private investigators with deep insights through extensive data sources. This tool offers access to public records, vehicle registrations, criminal records, and more. Its powerful search capabilities allow you to uncover connections and gather critical information quickly. TLOxp’s comprehensive reports can be pivotal in building a case and providing your clients with the detailed information they need.
Claim to fame: Investigator networking.
The Investigator Alliance is a unique tool that connects private investigators with a network of professionals worldwide. This platform allows you to collaborate with other investigators, share resources, and find subcontractors for cases that require additional expertise. This approach helps you build a stronger network and enhance your investigative capabilities.
The network offers an efficient, cost-effective, and secure way for investigation companies and private investigators to interface. Investigative companies can immediately find a qualified investigator to work a case without the time-consuming searches. Private Investigators are able to grow their business without costly marketing efforts. The company and the investigator negotiate rates, discuss case details, and work collectively, as they always have. Throughout the case, the investigator can send and receive case information instantly and securely.
#7 CamScanner
Claim to fame: Scan documents in a snap.
CamScanner is another valuable private investigator management software tool. Use your mobile device to scan written notes, documents, forms, and slides into a wide variety of document types for evidence management. Easily share them with the software’s export, print, and fax features.
This tool also recognizes text to give PIs a way to convert scanned documents into editable, searchable PDF files.
#8 Caseguard
Claim to fame: AI redaction technology.
This private investigator software is a one-stop-shop for redacting personal and identifying information. It allows users (who may be law enforcement agencies, law firms, or investigation agencies) to automatically redact faces, license plates, screens, videos, audio, documents, and images. It also provides a way to redact personally identifiable information (PII) like social security numbers, dates of birth, and addresses.
Trust CROSStrax as the Foundation of Your Private Investigation Tech Stack
The private investigation business is tough. Using the right technology tools can make all the difference. The software solutions we’ve mentioned, from comprehensive case management systems like Crosstrax to advanced data retrieval platforms like TLOxp and Tracers, can enhance your investigative capabilities and streamline your operations.
Incorporating these tech stack tools into your practice can help you stay organized and productive, gather critical information, keep private information secure, and ultimately deliver better results for your clients.
CROSStrax is your go-to solution for private investigator case management software. The platform’s abundant features, flexible customization options, and ease of use streamline your investigation process so you can make the most out of every billing minute. Plus, its SOC 2 Type II certification and low price point make it a safe, budget-friendly choice. Try it for a 7-day, no-risk free triall.