Entries by Patrick Andrews

Is Your Business Prepared For Post Covid-19

With few exceptions, most businesses have been adversely affected by both the virus as well as the associated government restrictions.  When exactly the repercussions of Covid-19 will end, one can only speculate of course.  However, with the anticipated imminent release of the Covid-19 vaccines,  the new administration’s desire to end the recession  and the pent-up […]

CROSStrax™ Education and Training

We at CROSStrax, as you may have noticed, constantly encourage our users to avail themselves of the system’s full functionality…believing that is the optimal path to assist in their success.  Knowing that if we are advocating comprehensive usage, we should and have made very deliberate efforts to ensure that this is easier via training, business […]

False Perceptions as to what it means to be “SOC 2 Type II Certified”

As we have stated previously…the “SOC 2 Type II Certification” of your case management operating system is often a decision variable in RFP proposals…and sometimes a pre-requisite to even bid.  More and more, prospective clients, particularly larger ones such as Insurance Companies, look for this designation as assurance that their important and confidential data, as […]

What “SOC 2 Type II” Actually Means

What does it mean when a SaaS provider such as CROSStrax™ possesses SOC 2 Type II certification? It means that the SaaS provider has… had a CPA firm, with specific domain expertise in this area, put the SaaS platform through a comprehensive array of testing in areas such as security, availability, confidentiality, system integrity and […]